• + Q: Why can't I unlock the transmitter by pressing the transmitter?
  • Answer: Please check the failure cause as follows:

    a. Please check if the transmitter have already paired with the receiver.

    b. Because metal objects will shield the remote control signal, please check whether there are metal objects around the remote control receiver.

  • + Q: Why does not the lock work when all wiring is correct?
  • Answer: Please check whether the indicator of the remote control receiver is on, and check whether the position of the toggle switch of the lock working mode is correct. (Refer to "Operating Mode Select" for details.)

  • + Q: Can this set of remote control device be connected to a standalone access control keypad?
  • Answer: No.